Can't wipe cache partition (Beta tester)

[RahimAdoborn]

I have tried to access the cache partition ( normally and using cable on PC) but couldn't. 

Is this beacuse its still in Beta stage?

[BenGinders]

I am on the Beta and I was able to clear the cache successfully using the normal method.

[Gav4b]

I had the same issue try another cable I plug mines into my TV and it works fine

[Richmar83]

No, the bootloader is a generic Android function and core to the OS build. The fact that it is a beta software has no impact.
I've been able to access it with no issues using an original cable connected to laptop.
Try connecting to the PC whilst it is on, let the handset recognise the connection then power handset off and do the power & volume button keyless. Release power button when Samsung logo appears but keep vol button pressed

[LeotheKing]

Any time a device has an issue, rebooting the phone and clearing the cache is often the solution. This process is not user-friendly, and many people struggle with it. If the cache could be cleared automatically on each reboot, users would not have to perform this cumbersome process. Samsung engineers, could you implement this?

[AnnaMaz]

Hello @RahimAdoborn,

It should be possible to perform wipe cache partition normally using Beta software. Have you managed to solve the issue using tips above? If not - Please send an error report through Samsung Members app so that the developers can take a look at what may be the cause and assist you further

@LeotheKing I will forward your suggestion to the relevant team 🙂

Have a good day!