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[BUG] Plex Video Playback Issues

(Topic created on: 04-11-2021 07:24 AM)
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sunnyd24
Explorer
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Does anyone use Plex on beta's 1/2/3 as it seems there is a video playing bug.
I get the loading circle when trying to load a video to play, and gets stuck on that screen indefinetely.

It seems it pulls data off WiFi ready to start playing but never starts actually playing. 

Anybody else had this issue or any others with Plex? 
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2 REPLIES 2
MartynaK
Beta Moderator
Beta Moderator
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@sunnyd24

It is possible that some third-party apps will not fully work during the Beta due to compatibility problems.

Anyway, you can try to clear cache of the affected app (or reinstall it if necessary). Also check if any application updates are available.

If the situation won't improve, please report this issue via the Samsung Members application so that our developers can have a look into it 😉.

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sunnyd24
Explorer
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Thanks @MartynaK.

I have tried the cache clear and total app removal and reinstall with no success.

I have reported both during beta 1 and beta 3 more recently but I'm not sure if it's been looked at by the Developers yet?!?!
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