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Slow performance working with Citrix workspace app due to outdated Intel driver - SAMSUNG Galaxy Book4 Pro NP940XGK-KG2NL

(Topic created on: 26-11-2024 12:50 PM)
933 Views

I have this problem too

Geofizh
First Poster
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Dear Samsung,

Please update the Intel chip driver of SAMSUNG Galaxy Book4 Pro NP940XGK-KG2NL.

 

When working with Citrix workspace the environment is slow. This is NOT a Citrix issue, but an outdated Intel driver on the Galaxy book, which need to be updated by Samsung (latest version is of December 2023).

 

Please also see: https://support.citrix.com/s/article/CTX691610-performance-issues-with-intel-gpus-and-citrix-workspa...

 

Please fix this asap!!!

 

Thanks in advance 🙂

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4 REPLIES 4
Patrick
Samsung Members Star ★★★
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Hello,

There are no developers on the forum. Do you have the Samsung Members app on your phone? You can submit feedback from there.
Stars-Moderator-signature-800x200-patrick
Geofizh
First Poster
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Please forward this issue to the developers
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Geofizh
First Poster
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I have the Members app, but how and where do I submit feedback?
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Members_gnKEC29
Apprentice
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What is the reason that you do not apply the updated Intel driver? 

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