Slow performance working with Citrix workspace app due to outdated Intel driver - SAMSUNG Galaxy Book4 Pro NP940XGK-KG2NL

[Geofizh]

Dear Samsung,

Please update the Intel chip driver of SAMSUNG Galaxy Book4 Pro NP940XGK-KG2NL.

When working with Citrix workspace the environment is slow. This is NOT a Citrix issue, but an outdated Intel driver on the Galaxy book, which need to be updated by Samsung (latest version is of December 2023).

Please also see: https://support.citrix.com/s/article/CTX691610-performance-issues-with-intel-gpus-and-citrix-workspa...

Please fix this asap!!!

Thanks in advance 🙂

[Patrick]

Hello,

There are no developers on the forum. Do you have the Samsung Members app on your phone? You can submit feedback from there.

[Geofizh]

Please forward this issue to the developers

[Geofizh]

I have the Members app, but how and where do I submit feedback?

[JaapHoutman]

What is the reason that you do not apply the updated Intel driver?