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Samsung SSD T5 1 TB will not install macbook air

(Onderwerp aangemaakt op: 05-09-2020 05:19 PM)
745 Weergaven
oemdorp
First Poster
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I just bought above SSD drive to use as external storage.

I run the .pkg file:

- It starts that the certificate is not valid anymore ( expired in 2019)

- Still continued and agreed on licence agreement

- coninue toi installation, then get the message : 

"This package is incompatible with this version of macOS.

The package is trying to install content to the system volume. Contact the software manufacturer for assistance."

I run MacOS Catalina 10.15.2 

 

When I try on my iMac ( running 10.15.6) same message

 

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3 Antwoorden
Patrick
Samsung Members Star ★★★
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If its not compatible there is nothing anyone can do. It just wont work.   

 

On a side note.. you do know Apple and Samsung are rivals it doessent suprise me some things just wont work.

Stars-Moderator-signature-800x200-patrick
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oemdorp
First Poster
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Dear Panonemous,

Thank you for your response. However it is nor constructive, nor describing the problem/adding information.

This is not the correct platform to ventilate your personal frustration.

 

Constructive/ adding information is:

In the meantime I found online updated software for the installation of the app in OIS.

However, although I can open de app, it does not recognise the disc being connected.

So upto now I can only acces the disc through " finder" and not through the app.

 

So if anyone recognises this and might have a solution, please let me know.

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BruceH
Community Manager
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Hi @oemdorp,

 

You could try contacting our specialists, for NL: 088-9090100, choose option 1 -> option 6. 

rsz-846676
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