Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Security code

(Topic created on: 3 weeks ago)
220 Views
Watchlady
Student
Options
Have been working on my laptop all day with no issue. Closed it for 15 mins to stretch my legs and come back to find my unlock code "isn't available". The full message reads "something went wrong and your PIN isn't available (xode:0×80280013). Click to set up your PIN again.

I'm VERY wary of hackers and scammers and honestly can't cope with it right now as I'm in the throws of prepping for presentations tomorrow and Saturday. So I haven't clicked on anything, since I have no desire to lose all the work I've done or to unwittingly give anyone access to my laptop remotely

Anyone else seen this today and what do you suggest I do?
5 REPLIES 5
Tourbillon De La Vie
Samsung Members Star ★★
Options
I would set it up again. Or revert to using the password




"Whoever wants to be always right needs to change opinion often."

Naga Baba
Student
Options
Use your password and then change your PIN. I dont even bother with a PIN...
arianwen27
Samsung Members Star ★
Options
Reboot your pc, then just do what it says. Windows does say that if the pin breaks for whatever reason
arianwen27_clean2.png
Watchlady
Student
Options
Thanks for the responses. Ok, hard reboot it is then. Hope that works.
0 Likes
donaldolsen
Student
Options

Yes, I've seen that. It's usually not a hack; it's just a problem with the Windows PIN after sleep or an update.
If you can, log in with your password instead of your PIN. Then, go to settings and change your PIN. If all else fails, restart and try again.

Donald Olsen
0 Likes