31-08-2024 05:33 AM
Just curious if anyone has experienced this issue and found a solution without needing to send it in for repair.
I've had my G9 OLED for a year, and it was working fine until yesterday when the screen suddenly went black. There's no menu and no red light indicating that the power is on. However, when I connect my laptop to the monitor, it does detect it as a second screen. I’m wondering if this could be a software issue that can be fixed without sending it back to Samsung.
26-10-2024 05:24 AM
I had this problem and had to send it to repair. They couldnt get it fixed and had to use my warranty.
04-12-2024 03:41 PM
Hey, what software version do you have?