Hi I have the following monitor: https://www.currys.co.uk/products/samsung-ls32am700uuxen-32-4k-ultra-hd-hdr-led-smart-display-with-b...
I also have the same issue with the 43 inch smart monitor m7. Can Samsung help with this issue?
My Alexa account linking on the monitor works. The monitor had to go off to Samsung to replace the power board.
The Alexa functions are very limited (off and change volume). You can't even turn on the monitor with Alexa.
I have exactly the same problem with the LS27AM502NRXEN smart monitor.I contacted Samsung Support one week ago but they have not responded as yet.Bixby works fine on it but it doesn’t generate a code to allow me to sign in to my Amazon account.
Same here, I have Samsung M7 43", it doesn't work! They should update the firmware... does anyone found a workaround?
Mine had to go off for repair to Samsung. It works now after they replaced the power board.
Alexa can change the volume and turn off the monitor, but that's it. It doesn't have a hands-free wake or any other features - very basic. Hope that helps.
Any news on this topic? I’m having exactly the same problem. I tried updating the firmware, resetting everything but the issue hasn’t been fixed.