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Galaxy Book issues

(Topic created on: 18-03-2026 08:03 AM)
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Suecoo
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Anyone else had the issue with the Galaxy book that affects your access to your C drive? (it's been discussed on Reddit)?
The only way of resolving it seems to be to have to use Samsung Recovery but once this has been done Samsung apps won't full load as the pop ups are blocked so you can't sign into your Samsung account. 
Initially thought it was a Windows issue but have read it's actually a Samsung issue. 
3 REPLIES 3
Piper123
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Reach out to Samsung Customer Service
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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Obsydian
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Hi i covered this in the posts below, the second one may help if your IT skills are beyond basic.

Microsoft are working on a fix ,,,, i believe it is only the Book4 Pro.

Warning Windows 11 25H2 - Samsung Issue - Samsung Community

Solved: Re: Galaxy Book 4 Fingerprint issue/ C Drive Access denied/ Any Samsung apps are not opening...

 

Samsung Owner since 2006 | Community Member since 2012 | Instagram: Obsydian_SMS


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matt6969
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I had the same issue about this I was watching YouTube (jaiden animations) until I got black screen of death and then the computer tried to reboot to Windows 11 and it should just show Galaxy meaning as it's booting into windows but it does not show Galaxy and then it got me the error saying all the boot options has tried and I was God ***** confused what happened to this issue and maybe but will I have data that I've previously had like steam save data will it be still there or no

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