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Original topic:

Galaxy Book 2 Pro frozen on BIOS update

(Topic created on: 01-12-2022 01:53 PM)
LauraLu
Apprentice
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Computers & IT
Galaxy Book 2 Pro frozen on BIOS update - is there a way of restarting/turning off the device without waiting until the battery discharges?
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1 REPLY 1
SocietyGirl
Community Manager
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Computers & IT

If you're SURE that it's frozen, you should be able to hold the power button down for 7(ish?) seconds. This could lead to a corrupt BIOS though, so I'd give it some time before doing so. 

Another option is to plug a phone/tablet into the laptop to drain it faster.

SG
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