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4C and 4E error codes on your washing machine

Community Manager

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If you have just started living by yourself, using the washing machine can be a bit daunting. How much detergent do I need? Do I need fabric softener? What do all the different settings do? Fortunately, Samsung’s washing machines are easy to use, and any doubts you have, Samsung Support can help you out.

However, when an error code pops up on the display, it might feel like it’s time to panic. Error code? What have I done wrong? Who do I call?! Don’t worry we’ve got the solution. If you’re seeing a 4C or 4E error code, it means that the washing machine has detected a problem with the water supply. The most common reason for this is a problem with the water supply hose. There are a few things you can try.

Check the water hose

  1. First, unplug the washing machine from the mains
  2. Move the washing machine forward so you can access the hose
  3. Check there are no kinks, damage, or any other kind of obstructions to the hose

Check the water supply

  1. Make sure the tap is fully open and that there are no leaks

Clean the water hose’s mesh filter

It’s important to clean this filter at least twice a year

  1. Turn off the water supply
  2. Disconnect the inlet hose from the water supply, then disconnect the L-shaped arm from the washing machine
  3. Gently pull out the mesh filters, including the water solenoid inlet on the washing machine
  4. Rinse the mesh filters under running water until they’re clean
  5. Once the filters are clean, reinsert them where they came from
  6. Reconnect the hoses, first to the washing machine then to the water supply
  7. Make sure the connections are watertight, then turn the water supply back on and check for water leakages

Clean the dispenser drawer

4C or 4E can sometimes appear if there’s a blockage in the dispenser drawer

  1. Remove the dispenser drawer and check if there are any obstructions
  2. Clean the drawer if you need to
  3. Reinsert the drawer

If you’re still seeing the 4C or 4E error, get in touch with Samsung Support.

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