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Vertical lines on startup LC27FG73FQU

(Onderwerp aangemaakt op: 21-09-2020 11:22 AM)
4952 Weergaven
hur2k
First Poster
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I started having issues about a week ago where there would appear vertical lines on my monitor when I first started it up for the day. I thought this was just a signal issue but it kept appearing every day. The lines appear for about a minute and after that it just works perfectly, I will attach a picture of the lines that are displayed

 

 

 

 

20200919_095736.jpg

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5 Antwoorden
BruceH
Community Manager
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Hi @hur2k,

 

Welcome to the Samsung Community!

 

That's odd. Have you tried connecting the monitor to another PC or laptop? And what happens when you don't have any device connected to the monitor and boot the monitor?

rsz-846676
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hur2k
First Poster
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So I tried unplugging the displayport from the monitor when the problem started to occur and the lines are still there. So my guess is that there is a problem with the monitor, what could this be?

Sorry for the late response I had a really bussy week

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BruceH
Community Manager
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Okay, then it has to be the monitor. How old is the monitor currently?

 

I suggest that you contact your reseller to get the monitor repaired if it is older than two years. Or you can send me a private message, so I can send you a form which you have to fill in.

rsz-846676
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hur2k
First Poster
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I have received the monitor as a gift so I dont know where it was bought. Its also over 2 years old so Samsung warranty wont help either.

Any other suggestions?

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BruceH
Community Manager
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Other than a repair, I don't have any other suggestions.

rsz-846676
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