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Original topic:

we need to download an add on to help you get the most from your soundbar

(Topic created on: 28-06-2020 09:30 PM)
1725 Views
huff83
First Poster
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I've just bought the Samsung q80r soundbar, it's been detected and added to smart things.

 

When I click on it in smart things, I get the message in the subject above. But after clicking download, I get the following message. 

 

Couldn't download. Contact us for help.

 

Soundbar is connected to tv and working. Any ideas?

5 REPLIES 5
Duncandt
Student
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Did you ever solve this issue because mine is doing the same? 

Thanks 

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F-u-sham-sung
First Poster
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Thanks for breaking my app samsung. I really hate you.

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ujLion
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Same error while trying to add Samsung TV on my Google Pixel 3

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simsamz
First Poster
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Same here, somebody had this error and solve it somehow

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B4sbau
First Poster
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Same for me

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