Samsung R1 can’t connect to wifi! - Page 6

mitbrille · ‎18-12-2019

Hi there.

My Samsung R1 can’t detect or connect to wifi.

My router, BT Smarthub 6 is working fine. Using 2.4 GHz wireless connection only at the moment.

I have downloaded Multiroom app. I try to set up the speaker and app says ‘Found your speaker’. After entering the password it is unable to connect.

Important note, the "Wi-fi" what you can see on the screen is not my wireless connection.

Multiroom App is giving me another option to set up the speaker.

After connecting to the speaker's wireless network and returning to the app, I can not click on continue.

Summary: Bluetooth is working. App is able to find speaker. Can not set up wireless connection.

There is no problem with my router. My phone is working just fine. Router, speaker, my phone they are all in the same room.

My phone: iPhone - iOS 13.3

Multiroom App - Version 4132

Other Samsung Smart Speaker 360 owners had similar issues and found out the only solution was using an older iOS version for setting up Wireless connection.

Multiroom app has been updated over one year. If that's the case, let me know what are my options to group two Samsung WAM1500/XU R1 speakers. As far as I can see it is only possible via your Multiroom app which is not working.

Any help is much appreciated.

It is not the name of my wireless network.

Jimbo15 · ‎10-07-2023

I have two R1's and an R3 speaker and Sunday morning they started repeating the Wifi is ready announcement.

The only way I could get them connected was using G6T9ed's solution above. I thought this has had solved it but as soon as I turned the speakers off and on again they lost connection again and started repeating the wifi is ready announcement and I cant access them in either the multi-room app or spotify 😞

It cant be a coincidence that we all have the same problem on the same day across several speakers. Something has changed. Feels criminal to defunct a system like this without support.
Such a shame too, I don't really want to replace them as when they are working they sound great. Its put me right off Samsung products.