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Music frame Q symphony compatibility with 2023 TV

(Topic created on: 16-05-2024 04:45 PM)
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Members_hcntK1t
First Poster
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Hi,

 

I am looking for the brand new Music frame, but I discovered that the Q symphony capability is not available with my "old" 2023 TV The frame TQ 43LS03. So I canceled my order.

The compatinity is only ensured with 2024 TV.

I am realy "disapointed "with this poor specification.

Does anyone know at Samsung or elsewhere if there is a plan for better performance (Sw version update)?

Thanks for sharing

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3 REPLIES 3
Gurky
Helping Hand
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They have to start somewhere, the 2024 range has the Music Frame in mind for software at launch it could also be a coded or hardware limitation. They may back date it but seen as the manual says 2024+ I imagine its a hardware limit. The 2023 Frame was a 2022 carry over anyway. Which didn't have any upgrade from 2021.
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irishreborn
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The Q-Symphony feature is compatible with the Music Frame on TVs released after 2024. 2023 TVs will become compatible after a software update.

 

Info from: Connect the Music Frame using Wi-Fi

https://www.samsung.com/pk/support/mobile-devices/how-to-connect-and-control-your-samsung-music-fram....

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Kimchi1
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The same problem issue here as well... I bought 2 frame speakers due to the spesial offer, after i read the frame 2023 TV will become compatible after a software update :smiling-face: 
The text written is : 
Notes:

Only Samsung TVs support connecting a Music Frame to a TV through Wi-Fi.

To change the Music Frame’s Wi-Fi connection once it is registered in the SmartThings app, first select the Music Frame’s card in the app, then tap More options (the three vertical dots), and then tap Device Settings. Tap Network Status, then tap Change Wi-Fi network, and then follow the on-screen instructions.

The Music Frame does not support Wi-Fi 6.

The Q-Symphony feature is compatible with the Music Frame on TVs released after 2024. 2023 TVs will become compatible after a software update.

To connect the Music Frame and a soundbar simultaneously using Q-Symphony, a 2024 soundbar is required.

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