Music Frame and Alexa Integration

[Matt_Wilkinson]

I'm trying to set up my new Music Frame to allow Alexa control but SmartThings is always stuck at the sign in stage, no matter what I've tried.

I have:

• disabled/enabled smartthings skill in Alexa app
• removed and added the music frame
• ensured all apps are up to date
• installed latest firmware on the music frame

It's frustratingly difficult. Any help appreciated.

[beach48]

Keep trying, eventually a web age opens, which is also very slow. Once I'd got 20 more pages opened as it caught up. Now alexa is working but the volume is al over the shop and she thinks it's 10 hours ahead. I hope I don't need to reset it all. Good luck connecting

[beach48]

Same page, press sign in and wait.......

[Matt_Wilkinson]

I finally managed to link it to Alexa using a different device so it's obviously an issue with some devices and not others. 

[beach48]

Ah, thanks I'll have to find a work around incase it's my fold 6 that's the problem.