Hi all, just got the Q990D connected to S90C, while trying to set it up using smartthings it keeps failing to register but is able to connect to the wifi network. I can ping the device but smartthings at the end of the setup showing it failed duo to network issues.
What i have tried:
Changed wifi and naming
Different router
After hard reset, able to make it connnect to different networks but the app still said network issue.
Updated vua usb to 1016, same issue.
Hard reset again, tried from different android device and from the TV itself, all apps across all device have similar behavior,
Able to detect the soundbarA
ble to start the setup
Able to configure the bar to connect to the a spesific wifi network
Not able to register it to smartthings and control it from the app.
The S90C is able to be connected to smartthings app without any issues
Other thing is that the input display hdmi1/2 keeps blinking and scrolling for a minute, but it happens with all the apps, the sound or the video doesnt bounce, so there should be no input change indicator.
Im lost, how can this be with a flagship products?
What can be done? How can i contact with samsung RnD? This is clearly a bug in brand new 2024 product.
Thanks, danny
