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HW-B67E 2022 model Soundbar Subwoofer static noise

(Topic created on: 21-08-2022 06:17 AM)
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Rajvernekar
Journeyman
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Recently bought a Samsung soundbar model HW-B67E/XL 2022 model (similar to HW-A670 from 2021) and connected it to Samsung the Frame 65 inch 2021 model using hdmi arc. When any content is paused, it creates a continous static from subwoofer which gets louder with volume increase. Tried disconnecting hdmi and using bluetooth with mobile, same static sound. Updated soundbar to the latest software, now the static sound only comes on DTS VIRTUAL X mode which I use frequently.

 

I asked for a replacement and received in a few days, same problem continues. Please fix this SAMSUNG as it gives feeling of a cheap product during pausing content and also during silent scenes is movies etc.

 

BTW, I already tried moving subwoofer to different room, different electic sockets etc.

 

 

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1 REPLY 1
SANTANU DAS
Apprentice
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Hello sir i have a question. Recently I have ordered a Samsung Sound bar (Model No- HW-B67E/XL) from flipkart.When Samsung Service centre called me for installation they wanted to know the Model Number from me. So that I shared each and every thing. After all these they told me that the model I have ordered is not good as they have seen that the same model from other customers is stopped working aftera few Days. They told me The Model is HW-A67E is much better model in all aspects. So I did not install the product yet, so sir kindly honestly tell me hows the model?You have been using it for a long time, kindly tell me your experience.

one more thing you mention previously one kind of abnormal noice .is it gone after letest update?

kindly reply..

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