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Original topic:

Cannot get sound from my SAMSUNG HW-K450 when connected to the One Connect box on my new Samsung 65" TV

(Topic created on: 11-11-2023 06:49 PM)
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Fizzbin2003
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I've had may Samsung QE65QN95B (2022) Neo QLED HDR 2000 4K Ultra HD  for a few months and it is attached to a SAM...

For some reason I can get no sound at all from most of the devices attached to the One Connect box.

I have a Samsung 4K player attached to input HDM1 on the One Box and that does still work OK.

But the other devices - see below - I can get no sound from via the sound bar.

HDMI 2 - Fire TV Box

HDMI 3 (e-ARC) - connected to the sound bar

HDMI 4 -  A HD Recorder

I have tried all the obvious things like changing and swapping leads but nothing seems to resolve it.

I just don't know what has caused this - it was all workign fine... until tonight.

How can I find a Samsung approved engineer in my area (north London) to fix this?

 

 

 

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AM1972
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Search Yellow pages🤗
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Fizzbin2003
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All sorted.  :smiling-face: