Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Blu-ray player BD-F5500 not recognised by tv

(Topic created on: 10-07-2024 12:58 PM)
752 Views
Glovebox
Student
Options

My BD-F5500, blu-ray player is not recognised by my TV, it says to check connections, which I have done. I've  tried different cables, different HDMI ports, but I still get the same result. I have done a reset on the player (press and hold fast fwd button for 5 secs) still no difference. Help please!

0 Likes
3 REPLIES 3
JAMES4578
Samsung Members Star ★★
Options

I assume you have the latest firmware as not updated since 2013.  https://www.samsung.com/uk/support/model/BD-D5500/XU/   Manual says to press the stop buttons for at least 5 seconds to reset.  obviously does not seem to be an issue with the HDMI cable. you could try disconnecting cable and unplugging for 5 minutes before reinserting.  However  may well need  a repair which would not be worthwhile for a model of this age.  

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Glovebox
Student
Options

Many thanks for the suggestion, unfortunately I've tried and failed.......I hate technology, not built to last.!

Gurky
Helping Hand
Options
Can you try a different TV to see if it's the box or the TV?
0 Likes