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Samsung Members language

(Argomento creato il giorno: 24-05-2025 08:21 AM)
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Bastet999
Journeyman
Opzioni
I live in Malta. My samsung account is in English, my S24 (EUX) has only the English language installed. However, the Members app is tied to the Italian community. Is there a way to change the fact that it only shows me content in Italian?
12 Risposte
Marco_B
Hotshot
Opzioni
Hi

I believe access to the Samsung Members community is by geographic area. I don't think a user can choose which community to access.

But I could be wrong so wait for other answers
Marco_B
Hotshot
Opzioni
Bastet999 you can try to change the region of your Samsung Account.

Follow the instructions in the following link and let me know if it works 👋🏻

https://www.samsung.com/ae/support/apps-services/how-to-change-your-samsung-account-country-or-regio...

0 Likes
justjoseph
Maestro
Opzioni

Hi, Samsung Members is tied to the country your Galaxy was made for, so you can't manually change the content you’re shown.

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Marco_B
Hotshot
Opzioni
justjoseph pensavo la stessa cosa e infatti nella mia prima risposta gli ho detto ciò che praticamente gli hai detto tu. Ma poi ho trovato pareri contrastanti su questa cosa, e comunque lui sta a Malta quindi in teoria dovrebbe aver la possibilità di cambiare regione anche alla app Members.
Ho trovato sia su Samsung Italia che Samsung in lingua inglese la guida per cambiare regione al proprio Samsung Account.
Se le due cose fossero collegate vediamo se prova a modificare cosa esce fuori.
Bastet999
Journeyman
Opzioni
Thank you for your reply.

I successfully changed the region to the UK, but the Members app still shows the Italian version, i cleared the app cache just in case, but it didn't help.

It seems to be tied by something else.

If I may ask you one more thing, my phone CSC is EUX, I believe this code is just for the European Union in general and not specifically for Italy. Am I wrong? Because now I'm thinking it's perhaps my carrier eSIM somehow tied to Italy.

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Bastet999
Journeyman
Opzioni
Hi. It seems to be the case. I'm just confused since the firmware of my phone is SAOMC_SM-S921B_OXM_EUX_15_0112 EUX/-/EUX/EUX and I don't think it's Italian.
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justjoseph
Maestro
Opzioni
Contact support and provide your IMEI. They can tell you whether your Galaxy was intended for the Italian market.
Bastet999
Journeyman
Opzioni
Ok, thank you 😊
Marco_B
Hotshot
Opzioni
unfortunately it is a problem that has never been clarified. As you have already been advised, it is better if you contact technical support in order to have precise answers.

Bye and have a good weekend