Samsung Members language

[Bastet999]

I live in Malta. My samsung account is in English, my S24 (EUX) has only the English language installed. However, the Members app is tied to the Italian community. Is there a way to change the fact that it only shows me content in Italian?

[Marco_B]

Hi

I believe access to the Samsung Members community is by geographic area. I don't think a user can choose which community to access.

But I could be wrong so wait for other answers

[Marco_B]

Bastet999 you can try to change the region of your Samsung Account.

Follow the instructions in the following link and let me know if it works 👋🏻

https://www.samsung.com/ae/support/apps-services/how-to-change-your-samsung-account-country-or-regio...

[justjoseph]

Hi, Samsung Members is tied to the country your Galaxy was made for, so you can't manually change the content you’re shown.

[Marco_B]

justjoseph pensavo la stessa cosa e infatti nella mia prima risposta gli ho detto ciò che praticamente gli hai detto tu. Ma poi ho trovato pareri contrastanti su questa cosa, e comunque lui sta a Malta quindi in teoria dovrebbe aver la possibilità di cambiare regione anche alla app Members.
Ho trovato sia su Samsung Italia che Samsung in lingua inglese la guida per cambiare regione al proprio Samsung Account.
Se le due cose fossero collegate vediamo se prova a modificare cosa esce fuori.

[Bastet999]

Thank you for your reply.

I successfully changed the region to the UK, but the Members app still shows the Italian version, i cleared the app cache just in case, but it didn't help.

It seems to be tied by something else.

If I may ask you one more thing, my phone CSC is EUX, I believe this code is just for the European Union in general and not specifically for Italy. Am I wrong? Because now I'm thinking it's perhaps my carrier eSIM somehow tied to Italy.

[Bastet999]

Hi. It seems to be the case. I'm just confused since the firmware of my phone is SAOMC_SM-S921B_OXM_EUX_15_0112 EUX/-/EUX/EUX and I don't think it's Italian.

[justjoseph]

Contact support and provide your IMEI. They can tell you whether your Galaxy was intended for the Italian market.

[Bastet999]

Ok, thank you 😊

[Marco_B]

unfortunately it is a problem that has never been clarified. As you have already been advised, it is better if you contact technical support in order to have precise answers.

Bye and have a good weekend