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Scrolling long messages

(Temat utworzony: środa)
72 Wyświetlenia
Kadia0987
Apprentice
Opcje
Hi 
I have a problem with scrolling long messages or emails on my galaxy. 
It used to work correctly but lately I noticed that when I scroll the screen it comes back all the time to the point where the cursor is. 
Can anybody help? 
Restarting my phone I already tried or chamge the keyboard aplication- didn't help.

It is all the same in many different aplications- even duolingo 😉 

Scrolling web pages is no problem. It occures only when typing. 

Thanks in advance. 
Kadia


1 Rozwiązanie


Zaakceptowane rozwiązania
Rozwiązanie
oKurdeDiabeł
Voyager
Opcje

@Kadia0987 Has it started to happen after some upate? Or maybe you happened to install some 3rd party app? Try to do the following:

Go to apps, then show system apps and find Android System Webview, open it, press 3 dots in the upper right corner and uninstall the update and then press "Storage" and clear cache and restart.

Wyświetl rozwiązanie w oryginalnym poście

4 Odpowiedzi
OleksiiA
Moderator
Moderator
Opcje

@Kadia0987, try to do a Wipe Cache Partition: https://eu.community.samsung.com/t5/pozosta%C5%82e-smartfony/poradnik-soft-hard-reset-tryb-bezpieczn...


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Kadia0987
Apprentice
Opcje
I just did as you suggested. Unfortunately didn't work.
The problem still exists
0 Like
Rozwiązanie
oKurdeDiabeł
Voyager
Opcje

@Kadia0987 Has it started to happen after some upate? Or maybe you happened to install some 3rd party app? Try to do the following:

Go to apps, then show system apps and find Android System Webview, open it, press 3 dots in the upper right corner and uninstall the update and then press "Storage" and clear cache and restart.

Kadia0987
Apprentice
Opcje
I worked! 👏 Thank you so much!!!
Actually after uninstalling this updates Android System Webview- it disappeared from the application list completely, but it does not bother me as long as the phone works correctedly.

As it solved the problem- do you know what action of mine caused it originally?
So that I would not repeat it again 🙂
0 Like