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Broken URL to invoice

(Topic created on: 21-11-2025 10:53 AM)
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Pilotgev
Student
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Hi,

A year ago I have got Samsung Galaxy Buds FE from Samsung Nederland as a Promo, with two years warranty. Delivery is completed with an e-mail from Samsung with an URL to download the invoice. Now I cannot apply for repair because the download URL does not work anymore. 

How can I get my invoice downloaded?

2 REPLIES 2
Tourbillon De La Vie
Samsung Members Star ★★
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Contact Samsung customer support and ask them to help
Pilotgev
Student
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It is not possible to contact Samsung customer support because there is no contact tel number on Samsung website and the Whatsapp URL from Samsung support site doesn't work anymore. However I have got their tel number from sales, the only service that was live :smiling-face: An excuse was that the website doesn't work properly. Thanks anyway...

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