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2x 65W PD Chargers won't charge 3 devices simultaneously as advertised

(Topic created on: 29-07-2023 11:55 PM)
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BenS1
Apprentice
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Hi There,

We purchased 2x Samsung 65W PB chargers so we could charge 3 devices simultaneously (as advertised) but neither one charges 3 devices at the same time.

Any time we plug-in 2x USB-C devices, the USB-A port gets disabled. Is this normal?

We're sticking to the watts noted on each port as follows...

  • 65w port = 18W iPad Pro 12.9 3rd Gen 
  • 25w port = 20w iPhone SE 3
  • 15w port = 5w AppleWatch SE

Also, we have a second unit that is trying to charge another 20w iPhone SE3, a much lower watt 15w iPad and a 5w Fitbit in the USB-A port and see the same issue = only two devices at once.

Any help or suggestions much appreciated.

Cheers, Ben

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7 REPLIES 7
BenS1
Apprentice
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OP here, have also tried switching the iPad and iPhone ports around but it makes no difference. When both USB-C ports are in use, the USB-A port doesn't work.

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-Robot-
Samsung Members Star ★
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Maybe it knows you trying to plug all those apple products in it 😂
BenS1
Apprentice
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@-Robot- That's what Samsung support said. If true then lesson learn't.

-Robot-
Samsung Members Star ★
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I was joking but ok, I would have never of guessed. I supposed it's very rare of someone buying Samsung charger for apple products, I'm sure it will work, but not very well I guess
BenS1
Apprentice
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Seams weird to me but maybe Apple Devices draw more current than the adapter allows even though the watts are within spec? Anyway, lessen learnt.

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keith30
Maestro
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You should buy a Apple device charger as your trying to charge iPhone etc instead of using a Samsung one.
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BenS1
Apprentice
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Well, I've used all sorts of third-party chargers with Apple devices for decades without issue - Apple even sell third-party chargers on their site. So long as the volts/watts are good, there's never been an issue.

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