Support

Open search

KS7500 keeps asking to check connect one connection when taken out of stand- by.

New Member

same problem here.  please advise.

New Member

So what is the solution?? 

Hiding the solution in a PM?!  Seriously.  Thanks for no help, I have a client with the same exact issue and if it's going to be this hard to get a solution I will simply recommend they change to a Sony TV.  Thanks for nothing.

First Poster

I'm having the same problem  Please PM me the solution

Superuser I
Superuser I

There was another thread on connection issues-this one related to SkyQ  but there may be relevant information myself and others posted-regardless of connected devices.  https://eu.community.samsung.com/t5/TV-Audio-Video/QE65Q7FN-loses-Sky-Q-box-after-being-in-standby/m...  otherwise Mod may advise info received fromTv experts.

Highlighted
Apprentice

apologies for anyone who requested an update from me, i have other things to be getting on with in my life than checking back on a now redundant thread issue.

 

the issue was resolved by Samsung, they replaced the mother board in my tv.

 

if you have the same issue, push for the same response i got.

Top Liked Authors