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Trouble while configuring samsung email app after last Oreo update in S7 edge....

New Member

Hello Folks,

I'm having trouble with any email app after updating Oreo  in my S7 edge... It simply keeps telling it can't synchronize...

Ports remain the same: 993 / 587, and my samsung email app used to work properly... My email provider says nothing changed and I'm able to access via browser... Just can't use it via cel app... IMAP and SMTP don't authenticate, although my provider  swears there's NO AUTHENTICATION, just SSL security... Also no problem with my password: I'm able to acess email via website/browser. 

Is anyone experiencing this situation?



Superuser I
Superuser I

Hi @Rcavs


When I updated it previous phone from Nougat to Oreo I experienced no such issues. 


If I had then I would first try deleting the email account , Clear any data and cache etc in the App and then try resetting the email account back up. 



Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.0 / Android 10.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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