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S8 requests security password after update...no password has been set

(Topic created on: 12-02-2018 09:24 AM)
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AAnk
Student
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Hi, I've updated my S8 and after power up it says :" the phone is encrypted for security and needs a password to start. null"

Does anyone know what it means? I still have a few attempts, none of the passwords I use fits. I don't want a hard reset as I will use my data. Would be great if anyone could help - is there a way out??? Samsung support says  - only hard reset 😞

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John4Oh
Helping Hand
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@AAnk

 

It seems, reading up on this it's a bug, and only the hard reset worked for alot of people, however some people reported typing default_password worked for them so give it a try before the hard reset, but if it doesn't work it seems the only option you have is the hard reset. 

AAnk
Student
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Thanks @John40h, you mean rally "default_password"? I'll give it a try.

I hate bugs...

 

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John4Oh
Helping Hand
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Yes @AAnk 'default_password' without the colons, I share your pain on bugs. 

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