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Problems with game sound on galaxy s8 +

First Poster

Everytime, after i installed a game, it will play with no sound. Did anyone have this problem? 

5 REPLIES 5
Superuser I
Superuser I
Is it just one game or all games?
First Poster

All games... 

New Member

Same issue here. I go to the play store, install one game then play and get no sound. Even if I install several games none will have sound.

 

Only way to get sound is to turn my phone off.

AntS Moderator
Moderator

Hi all.

 

It might be worth getting in touch with the Smartphone Tech team by phone or live chat, and arranging sessions with the Remote Management team for them to have a closer look this for you.


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First Poster

I think you accidentally turned off sound on Game launcher 

Screenshot_20190419-222444_Game Launcher.jpgPicture

 

Go to game Launcher and at the bottom you have two options, one about the performance ans the other about the sound of games. As shown in the picture above 

 

 

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