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Blurry rear camera after dropping S6

First Poster

I recently dropped my phone and had to have the screen replaced. All working fine again until I came to take a picture with the rear camera.

 

The rear camera is now very blury and cannot focus on anything further than about 10cm. It can focus on very close objects but loses focus as the distance increases.

 

The front camera is fine.

 

I've cleared the cache, started the phone in safe mode and tried using 'beauty mode' but nothing is working.

 

Is there anything else I can try?



3 REPLIES 3
Superuser I
Superuser I

Hi @sarahmoody92

 

Who carried out the work on your phone due to the drop ?

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster

I'm not sure - It's a company phone so it was repaired for me.

 

S

Superuser I
Superuser I

Ok. 

 

I would assume they have used an authorised engineer.

 

If not the Manufacturer Warranty would have been voided. 

 

The issue with the phone could have been caused by the initial drop or caused by the engineer who's worked on the phone. 

 

You may need to resubmit the phone to be looked at. 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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