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Constant ads on s10

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Constant ads popping up full screen on my s10. I've had it two weeks and it's been happening since day 1. 

I've got antivirus, I've scanned with 3 different airpush detectors, and in every possible way I know how, I've blocked pop ups. 

Ads appear when I unlock my phone, when I come out of an app, when I look too long at my menu screen. It's all the time and its driving me insane. 

Can anyone help me fix it? Its ruined my new phone experience and I'm sending it back if I can't get it sorted soon. 

3 REPLIES 3
Superuser I
Superuser I

As far as I'm aware @SH283 none of the stock apps on the Samsung phone has ads.

 

Please put your phone in Safe Mode which disables your downloaded apps and leaves the stock ones working and then see what happens i.e. do the ads stop.

 

If they do stop then one or more of your downloaded apps have ads built in.

 

Come out of Safe Mode and start deleting your most recent apps one at a time until it stops.

 

Or it could be a theme etc you are using .

 

 

 

 

Current Phone ~

Samsung Note 9 Model: SM-N960 Dual Hybrid 512Gb_ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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It is most likely an app that you have causing this behaviour, not the phone.
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TracyR Moderator
Moderator

@SH283, did you manage to try your phone in Safe Mode as @BandOfBrothers suggested? 

 

 

 

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