04-03-2023 05:42 PM
I just buying a Samsung buds 2pro from store and first time wearing it ,it cause my ear irritating,infections and I got wet ear...I own a buds pro before it cause the same issue too,I though that maybe I dint clean my buds,ok I clean that buds pro ,but after wearing still causing the infections...in the end I giving up to use that buds pro..Then my ear recovering..
Until few weeks ago ,I'm buying one more new Buds 2 Pro...and the first time wearing it ,same issue coming back again, it cause my ear infection and wet ear....even I'm only wearing about 30minute ...
#SamsungMalaysia #Samsungbuds2pro #Samsungwearable
04-03-2023 05:49 PM
04-03-2023 05:59 PM
Hi, @AhMeiMei. I'm really sorry to hear that you have experienced this issue with your Buds2 Pro. I understand that you are based in Malaysia, so it's very important that the issue you have raised is fully investigated.
I highly recommend reaching out to the Support Teams in your region here:
https://www.samsung.com/my/support/contact/
Our friends in Malaysia will keep you updated on the next steps.
05-03-2023 05:29 PM
05-03-2023 05:30 PM
05-03-2023 05:31 PM
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