Phone not ringing

[Suzyp57]

I have a Samsung watch 6 classic and a Samsung s9plus phone. Watch is installed on phone. I want watch to vibrate and phone to ring when receiving incoming calls. Watch is vibrating but phone not ringing. Help!

[Piper123]

Hey there

Welcome to the Forum.

Sounds to me like you have your device (phone) on silent as well??

Swipe down from the top of the screen to open your settings draw, change sounds setting from mute or vibrate to sound and that should hopefully fix this for you.

[Marsidotes]

My a42 phone will not ring when my watch is on. The watch rings and vibrates. I WANT THE PHONE TO RING. I have checked and the phone is not muted, or on do not disturb. The mute phone setting on the wearable options for thewatch is off. Is this a software problem? Please advise. Again I want the phone to ring when I get a call. Too hard for Samsung engineers? 

[Marsidotes]

And sound is on. Just on case that excuse is offered.