Hi there, @Timmykaiya. I appreciate your concern, and I know that our Support Teams will investigate this matter with DPD. I don't know which email address you contacted, as our Support Teams don't publish one (and you might have sent the email to an outbound-only or unmonitored mailbox).
In any case, to ensure that you get the quickest resolution and to track the return of your repaired earbuds, I recommend that you reach out to our Support Teams using any of the methods provided on the resource below:
