19-10-2023 12:40 PM - last edited 19-10-2023 12:41 PM
I recently bought this watch. Previously I had an active 2 and everything was ok with sleep tracking. With this watch, every night it delays tracking sleep. For exemple, I go to bed at 11.20 p.m. and it starts tracking at 2 a.m. More or less always with 2 hours delay. And I switch on sleep mode every time. Any hint to solve this problem?
18-10-2023 02:47 PM
19-10-2023 02:12 PM
The same happens with mine. I tried all proposed solutions but nothing has changed.
I hope we can solve the problem.
19-10-2023 02:15 PM
The same happens with mine it always starts recording after 2 or three hours and sometimes doesn't record at all. I tried all proposed solutions but nothing has changed.
I hope we can solve the problem.
24-10-2023 05:48 PM
16-11-2023 03:11 AM
Mine has been doing this also since the last update
09-12-2023 12:53 PM
I also have this problem. It is definitely not a matter of accidentally waking the watch or improper fit causing problems, because it is a VERY consistent two hours. If it were a fit issue or something waking up the watch, one night the delay would be something like 20 mins one night, 1.5 hours the next, maybe next night no problem. This is two hours every single night.
I really hope someone can figure this out.
Thanks!