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Galaxy watch 4 burn

(Topic created on: 16-04-2024 12:15 PM)
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PlatinumLibra91
Apprentice
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Has anyone ever had problems with their watch burning their wrist? I've had several galaxy watches, all of which have never caused an issue but my latest one (Galaxy watch 4) has been-somehow-burning my wrist. I assume its to do with the sensor panel maybe? I've had it for a year and at first all was OK but after about 5 months, it started happening. Tried swapping wrists. Same happened to the other wrist. I took it off for a few months but got it out yesterday and I can feel it happening again. 
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4 REPLIES 4
OmegaMutant
Pathfinder
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I have a GW4 and never have an issue. I would contact Samsung technical support.
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PlatinumLibra91
Apprentice
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I've tried but so far been unsuccessful..
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SereneH
Moderator
Moderator
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We take matters like this very seriously, @PlatinumLibra91. If you're based in the UK/IE, please drop @Sam_UK a PM. 

 

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CR2024
First Poster
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My galaxy watch 4 randomly started saying that it's overheating and will power down yet it doesn't feel warm at all. I've restarted it, reset the entire watch and it works fine until it's on my wrist and thr same thing happens. Is it worth while trying to get it repaired?
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