Galaxy Buds2 Pro high pitch ringing when noise cancelling

Xilef2468 · 2 weeks ago

Hi,

I have a brand new pair of Galaxy Buds2 Pro, and as soon as I turn noise cancelling on (even with nothing playing) I get a high-pitched ringing of about 16900 Hz in both ears.

I find the headphones really need the noise cancelling as the passive noise rejection is much worse than my Buds+.

Is there anything I can try before getting a refund?

Obsydian · 2 weeks ago

You can try a reset (See the link below), but best to return them for a new pair.

What mobile are you using and is it with or without audio ?

Restart or reset your Samsung earbuds

Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet], Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]