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Earbuds loosing sound

(Topic created on: 10-01-2022 04:06 PM)
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Xindic
First Poster
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My left ear bud is only just audible and now my right one is getting quieter. What can I do. 
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2 REPLIES 2
xSteveuk
Mastermind
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Hi,
This page maybe helpful to you

No, low, or poor audio quality on Samsung earbuds

https://www.samsung.com/us/support/troubleshooting/TSG01111323/

If still an issue and have warranty
Try contacting support
Who may help if faulty

https://www.samsung.com/uk/support/contact/
JAMES4578
Samsung Members Star ★★
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Hi @Xindic  Whilst earbuds may require an update  have accumulated debris, sound quality may be affected by low Battery as described in the article @xSteveuk  posted.  However a few other things you could try., obviously advisable to clean the buds regularly but best to check all the sound settings and  if necessary reset or unpair and start the process again.   Sometimes though a change of tip may be desirable. More detail on resets in this article, you do not mention which Buds you have but should be applicable.  https://www.headphonesty.com/2021/08/reset-galaxy-buds/  Possibly if still can not get them to work properly may need to contact Samsung Support.

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.