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Do I need to factory reset my Watch 6 before repair collection?

(Topic created on: 4 weeks ago)
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blenky
Troubleshooter
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Hi, my Watch 6 classic is being collected tomorrow for repair.  I have removed my google account but the watch is still logged into my Samsung account.  I can't find anyway to log out of it.

Do I need to do a factory reset before it is collected?  

Cheers

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Solution
Glenntech
Samsung Members Star ★
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Unless they have said not to.
Then yes definitely
It will likely get the software wiped during the repair process. But it's safer for you to control who can potentially get access to your details

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Obsydian
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Best to reset it, lest they get funny about it.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
Solution
Glenntech
Samsung Members Star ★
Options
Unless they have said not to.
Then yes definitely
It will likely get the software wiped during the repair process. But it's safer for you to control who can potentially get access to your details