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Unable to open options of my device on smart things app

(Topic created on: 01-09-2023 09:25 AM)
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Tomasz851
First Poster
Options

Hi, 

I added 3 devices to my smartthings app - TV, projector and washing machine. Previously it was easy to open options of the remote for TV and projector so I was able to navigate from my phone. After few weeks I cannot access remote options anymore. Just the tile of the device on the main screen allows me to turn on and off it but I cannot do anything more as it kicks me out. I cannot open the remote options of any TV or Projector, just the washing machine allows me to do so. 

 

1 REPLY 1
bbccddee_12
First Poster
Options

I have the exact same problem with my Samsung Smart TV. A couple of weeks ago I can access TV remote from Smart Things but now TV remote is not accessible. Only my washer and sound bar menu is accessible from Smart Things. I wonder whether it is a bug in recent software update of Smart Things.

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