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Original topic:

UN49MU6290 clicking apps shows blank white screen

(Topic created on: 11-12-2017 04:32 AM)
Reisb
First Poster
Options
TV

Connected TV, updated firmware, it showed many more apps to choose from.

 

Went in today from bottom home bar apps option, about 2 weeks later, it says “Apps Loading”, and then just a blank white screen that says APPS at the top.

 

Also just noticed Netflix and Hulu are the only apps that actually open. I’ve opened them all before and been able to get to apps screen. Just tried reset smart hub, but that didn’t fix it. 

2 REPLIES 2
7alhoul
Navigator
Options
TV

Hi Reisb,

What is the model of your TV .

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GShell31
First Poster
Options
TV

I’m having the exact same problem & no assistance fixing. MU8000F 65”

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