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Sonos Sound cuts out

(Topic created on: 3 weeks ago)
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Moni19
Student
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I have a SAMSUNG QE75Q60B 75" 4K HDR QLED TV  which is connected for sound with my Sonos Arc Sound Bar, sub and 2 rear one's speakers. The sound intermittently cuts out for a few seconds randomly all the time the tv is on. I have been on Facebook forum sites and done everything people have suggested (This is a know issue to Samsung and has been for some time yet it's still a problem) but the problem remains. pls can you suggest what needs doing. I have unplugged the HDMI and replaced. I have rebooted to the router. i have messed with the settings in the Sonos App. It's really hacking me off!!! Help pls

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Ginga_p
Troubleshooter
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It seem to be a long running software issue. Many users on this forum (do a search) have had same issue for a while.
G G
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