20-02-2019 11:45 PM in
Surely there must be a way to disable this? If I'd known I'd be getting this I'd have brought a different brand. It's annoying me to the point where I'm serious considering getting rid. Sounds dramatic but it feels invasive.
04-02-2020 09:27 AM in
04-02-2020 02:42 PM in
24-02-2020 09:06 AM in
I was about to purchase the QLED 49 inch, but after reading all of this I will be looking for a different brand
chas
@daviefilms wrote:Amen!
@daviefilms wrote:Amen!
27-02-2020 12:10 AM in
NEVER going to buy another Samsung TV again - because of these ads. my other brands don't force me to view these.
02-03-2020 10:23 AM in
I have just started to notice this, the ads have become quite intruisive. This was a top of the range TV costing thousands - having ads in the menu is tacky and irritating, and it has started to get in the way of menu navigation! I would not have purchased this TV if I had known about this; adverts belong in content (where they can be skipped, or paid to avoid) - not on the device! I will never buy another TV from Samsung; what an appalling way to alienate your customers!
06-03-2020 10:41 AM in
You CAN get rid of it!
Simply start using piHole (https://pi-hole.net) or AdGuard Home (https://adguard.com/en/adguard-home/overview.html) in your network!
They are both free and added bonus: all devices in your network is now ad-free!!!
Happy times!!
Best
Magnus
24-03-2020 10:25 PM in
WILL NEVER BUY A SAMSUNG TV AGAIN. PERIOD.
28-03-2020 04:22 PM in
28-03-2020 04:53 PM in
Ever since I instgalled pi-hole on my network, I'm not seeing ads anymore.
For those not familiar, pi-hole is a network based ad-blocker that runs on a raspberry pi. If you're not into linux you probably don't know about it and it might be a steep learning curve but I guarantee you it will be worth it, for this and ads in general while browsing. Also I think it makes your network much more secure since some malware is attached to ads.
29-03-2020 01:48 PM in
Further to my previous post.
Blocking ads via the TV menu had no effect.
As suggested by others, I then blocked the following on my router security settings
samsungads.com
ads.samsungads.com
lcprd2.samsungcloudsolution.ne
After switching the tv off and back on again the ad in the Smart home ribbon was gone.
As a bonus when I later watched a film via the Rakuten TV app, which was free but required watching three ads, I found the ads only showed a blank screen.
So many thanks for this advice, which is still working the next day! No doubt Samsung will try to work around it but for now I won't be accidentally streaming a Disney movie as happened the other day when I tried to delete the ad!