20-02-2019 11:45 PM in
Surely there must be a way to disable this? If I'd known I'd be getting this I'd have brought a different brand. It's annoying me to the point where I'm serious considering getting rid. Sounds dramatic but it feels invasive.
04-02-2020 09:27 AM in
04-02-2020 02:42 PM in
02-03-2020 10:23 AM in
I have just started to notice this, the ads have become quite intruisive. This was a top of the range TV costing thousands - having ads in the menu is tacky and irritating, and it has started to get in the way of menu navigation! I would not have purchased this TV if I had known about this; adverts belong in content (where they can be skipped, or paid to avoid) - not on the device! I will never buy another TV from Samsung; what an appalling way to alienate your customers!
06-03-2020 10:41 AM in
28-03-2020 04:53 PM in
Ever since I instgalled pi-hole on my network, I'm not seeing ads anymore.
For those not familiar, pi-hole is a network based ad-blocker that runs on a raspberry pi. If you're not into linux you probably don't know about it and it might be a steep learning curve but I guarantee you it will be worth it, for this and ads in general while browsing. Also I think it makes your network much more secure since some malware is attached to ads.
29-03-2020 01:48 PM in
Further to my previous post.
Blocking ads via the TV menu had no effect.
As suggested by others, I then blocked the following on my router security settings
After switching the tv off and back on again the ad in the Smart home ribbon was gone.
As a bonus when I later watched a film via the Rakuten TV app, which was free but required watching three ads, I found the ads only showed a blank screen.
So many thanks for this advice, which is still working the next day! No doubt Samsung will try to work around it but for now I won't be accidentally streaming a Disney movie as happened the other day when I tried to delete the ad!