10-04-2024 06:48 PM
Our 75 inchQLED 8K Neo has a subtle screen defect which appears as a dark smudge in the near centre about 3 or 4 square inches in size. It’s especially noticeable when the tv image is light such as the view of a sky or white wall. Looking online it appears it could be a back light or led problem. Either way it’s very disappointing given it’s under 2 years old. Does anyone know what this could be if it is fixable at reasonable cost or if serious will Samsung replace under Consumer Rights Legislation?
10-04-2024 07:36 PM
10-04-2024 08:16 PM
Thanks I’m hoping it won’t come to that and Samsung will be reasonable but we will see !