I have noticed that one Reddit user stated that Samsung Support Ireland have escalated the issue, they were not able to resolve it via Remote Assistance. A number seem to be affected, I am in Uk though and ok at my end.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
Yes, same happened me, only discovered tonight. I liked the live channels with Christmas scenes or beach fire as background for when I’m doing paperwork. I reset it to factory settings, checked for upgrade and nothing!
