Hi @Maiden1979 Can you check that your connections are secure as sometimes can be an issue. However if a picture test fails that suggests a problem with the display or graphics issue and may well need a repair. Go to Settings-Support-Device care-Self Diagnosis-Picture Test and follow the instructions.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
Hi JAMES4578, I’ve ran the picture test and the lines are visible on the test. Looks like a repair, but I’ve done research and found it to be a common fault, not what you’d expect with a tv 2 years old
Realise it is frustrating ,a number Samsung Tv's last a lot longer though. You would need to get in touch with Samsung Support for options.
Under the consumer Rights Act 2015 protection lasts up to 6 years, after 6 months however the onus is more on the consumer to prove that there was a known fault at the time of purchase. Any redress is with the retailer and not the manufacturer. Some information here https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act-
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
