Q80C - Sound drop-outs on digital TV

[dartiss]

I've had my Q80C for a few weeks now with no issues with various devices that are plugged into it. However, I've just started using the digital TV option, via a roof-installed TV aerial. The signal is 100% and there's no drop-out from the picture at all. However, every 5-10 minutes (sometimes more often - basically, ad-hoc) the sound will go off for less than a second, but always noticeably so. The same issue isn't occurring with any other source.

Does anybody know what could be the issue? What can I try?

[Gurky]

Do you have other TVs connected to the same Aerial, issue seems more that side if all others apps and service work.

[dartiss]

I don't. I do have a digital box that I'm wanting to retire (which is why I'm trying it out on the TV) and there's no such issue if I plug the same aerial into that. It certainly seems to be TV specific.

[Gurky]

Odd, check for software updates online the TV update usally is 6 no the behind.

[shtirliz_dev · Accepted solution]

Please, look here, many people have the same issue: https://eu.community.samsung.com/t5/tv/tv-firmware-changelogs-on-german-community/m-p/9493421/emcs_t...

[BrizzleRocker]

Confirmed issue with the latest firmware, see https://eu.community.samsung.com/t5/tv/qe55s90-with-hw-s800b-sound-cutting-out/m-p/9523461#M94081