04-12-2022 07:14 AM
hello,
Since this morning, there is some black circles on my tv screen.
Has anybody experienced the same?
Thanks
04-12-2022 12:14 PM
@Val1988: I'm sorry to hear that you have encountered this issue on your Q95T. Is the issue present on all channels and sources? If so, please try pressing and holding the Power button on your remote control until the Tv restarts, or unplug it at the wall for 30 seconds, then plug it back in and power back on using the remote. If the issue persists, head to Settings > Support > Self Diagnosis > Picture Test, and check to see if the problem is present in the sample beach image. If it is, then please head to samsung.com > Scroll to the bottom of the screen > Contact us, and get in touch via your preferred channel, and an advisor will be able to assist you further.