Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

tab A 2018

(Topic created on: 2 weeks ago)
131 Views
da9kl
Journeyman
Options
my tab A 2018 takes about 3hours to charge is the battery still good 
0 Likes
4 REPLIES 4
Robin999
Black Belt 
Options
Could be a combination of things. So you'll need to start a process of elimination.

1) Try a known working charger in your tablet or try your charger in another device.

2) Do the same with the charging cable. So you end up with a known working charger/cable combination.

3) Carry out a diagnostic on the battery via the support tab in the members app.

4) Have the device inspected by an authorised Samsung centre.
0 Likes
da9kl
Journeyman
Options
so the tablet shouldn't take 3hours to charge
0 Likes
Robin999
Black Belt 
Options
2 hours max with a 15w fast charger. Where did you get your charger? Was it included with the tablet or have you purchased your own. What wattage is it?
0 Likes
da9kl
Journeyman
Options
Well I have had the same battery since 2018
0 Likes