09-01-2024 04:09 PM
09-01-2024 05:21 PM - last edited 09-01-2024 05:22 PM
@Billy81 The device seems stuck in a Diagnostics mode and indicating an abnormal reset. can you try connecting to a computer and see if you can enter Recovery Mode that way. can you enter Safe Mode https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ Otherwise can you try a Forced Restart,press hold the Power and Volume Down Button for around 10 seconds until it hopefuly Reboots. if not press and hold the Power Button for up to 2 minutes, If it switches off wait a minute before powering on again.
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