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Where is my S22

(Topic created on: 12-03-2022 04:14 PM)
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orientfan
Journeyman
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Ordered S22 on 12th February.  Was given delivery date of 13th March. Enquired if my order would arrive on time today and after a lot of tooing and froing was told it would not arrive tomorrow and should get it sometime next week.  The customer service was a shambles. Nobody was able to give a definitive answer. Not good enough. My money was taken weeks ago but  where is my phone?

 

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4 REPLIES 4
Richmar83
Helping Hand
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S22+ ordered a month ago, deliver should have been yesterday, email came less than 24hrs beforehand saying sorry it's delayed until 25th. CS appear to not have a clue and each time you get a different answer, including one saying my 2 week day may well extend.
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John19691969
Hotshot
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Good old Samsung it's a shame Samsung are acting this way but Samsung are probably holding them back with all the problems and returns there getting at the moment but Samsung will never admit to that or Samsung have not got a clue what there doing !! You decide..
either way it's not fair on there customers who have spent big money on this phone and Samsung have no idea when you will get it !!
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MKA
Pioneer
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I ordered S22 from Samsung on 9 Feb, delivery promised in UK for 10 March.  No update since then, tracking info says "Preparing Dispatch" and "Headed to your country" - they seem to contradict each other?

Has anyone received their S22 in UK, or does anyone have a contact email?

 

Very frustrating not to be told what is going on.

 

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Members_SA5qGTe
Explorer
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I had the same email for my s22+ haven't had an email from dpd saying it will be delivered tomorrow and no delay email. CS said it will arrive 28th apparently but when I asked for email proof etc they closed the chat. have you recieved yours yet?

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