Samsung Shop

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Unable to login to the Flex Lounge

Posted by 21-01-2025 01:18 PM in Samsung Shop

With the upcoming Unpacked event approaching fast, I have been trying to login to my Flex account every day for the last month to see what my... View Post

24-03-2025 03:36 PM

Cant believe Samsung has not solved this PITA still. Typical. I noticed I get this Samsung Upgrade l... View Post

How to Use Your Samsung Reward Points

Posted by 26-07-2022 10:31 PM in Samsung Shop

I have seen lots of posts on this subject. So for those that are wondering and not sure. I thought as I have points to use, I'd... View Post

10-02-2024 08:09 PM

Just came across this. Thanks for sharing. Now i can put my points to good use View Post

Samsung flex completely broken

Posted by 4 hours ago in Samsung Shop

Hello, I'm having a bit of a nightmare with samsung at the moment. So I'm trying to sign into my flex account and all I get is... View Post

4 hours ago

But its been like this for as long as I can remember, Its never worked for me. View Post

S25 Ultra no trade in on fild 7 why

Posted by 8 hours ago in Samsung Shop

Hi there , why no trade in for fold 7 View Post

43 minutes ago

I got my s25 ultra at launch, it was delivered in February. By march it wouldn't fast charge. Took i... View Post

Impossible to register for a promotion.

Posted by yesterday in Samsung Shop

I have been trying for a full week to register for a promotional Tablet A9+ Graphite after purchase of an S25. Imposiible to go further than... View Post

yesterday

What happens when you attempt to submit your claim, @Members_kxsMILo? When did you complete your ord... View Post

VERY unhappy with the delivery

Posted by a week ago in Samsung Shop

Hi On June 24th I bought a television and to this day I still haven't received it, the transportation company is a disgrace, I have no... View Post

a week ago

Hi @sandrolopez. You've come to the Samsung UK Community page. For further advice, please reach out ... View Post

A56 for £9 upfront with trade in doesn't work and can't purchase

Posted by a week ago in Samsung Shop

For the last two days iv been trying to do the offer of £9 upfront when trading in an android phone for the A56 and a three contract, but when ever... View Post

a week ago

Ok now its changed again, the samsung dropdown list only has a few phones now where as before it had... View Post

Question about Galaxy S25 Ultra promotion – Galaxy Book 4

Posted by a week ago in Samsung Shop

Hello, I am planning to purchase the Galaxy S25 Ultra tomorrow on the Samsung Shop to take part in the promotion offering the Galaxy Book... View Post

a week ago

Yes as has been stated already. Once purchased within the promotional period, you can still claim as... View Post

Error In Samsung Checkout

Posted by 2 weeks ago in Samsung Shop

I have been trying to check out since yesterday but it always redirect me back to my cart check out or when it does proceed, I keep getting stuck... View Post

2 weeks ago

Consider disabling any VPN's, extensions, ad blockers etc. View Post

Unable to claim Watch7

Posted by 2 weeks ago in Samsung Shop

I am having trouble claiming the Galaxy Watch7 promotion. I purchased a Samsung A56 which was eligable for £100 cashback and a Galaxy watch7. I... View Post

a week ago

I think you make 1 claim for both ,I claimed for cashback and at the end of the email it said my fre... View Post

Samsung mobile shop is a waste of time

Posted by 2 weeks ago in Samsung Shop

I wouldn't bother trying to order a phone on contract with Samsung as they have no accountability. I tried to order a phone on O2 to be... View Post

2 weeks ago

OK. So you have made the purchases over the O2 website or the Samsung website? I think it's best to ... View Post

Fallen quality of Samsung devices

Posted by 2 weeks ago in Samsung Shop

Bought a €800 phone in Germany which started showing white lines on screen ("Green Line Issue") after One UI 7 update. I moved to India and... View Post

2 weeks ago

Hi! Welcome to the samsung members community! This is the UK forum. For the best advice Id suggest p... View Post

A good money earner for Samsung!

Posted by 2 weeks ago in Samsung Shop

Just registered for the July 'unoack' event and get this great offer.... Pay £50 upfront and get a free accessory if I purchase a... View Post

2 weeks ago

Does this work for reserving the watch 8 lineup or only the fold/flip? View Post

What phone should be my next, I can't decide (I have a a15)

Posted by 3 weeks ago in Samsung Shop

What phone to your recommended View Post

3 weeks ago

Ye View Post

Unhelpful customer service - shocking process

Posted by 3 weeks ago in Samsung Shop

Hello, I ordered a fridge on 20th of April this year. It came broken, so I asked for a replacement. They came to retrieve the broken fridge on... View Post

3 weeks ago

Cheers, Jhookie! Myself and the team who look after the English language part of the European Commun... View Post

Trade In Rejected-Samsung Sent Me the Wrong Watch

Posted by 3 weeks ago in Samsung Shop

I sent in a Samsung Galaxy Watch 6 for a trade in for my Galaxy Watch 7. I received an email stating that my trade in was rejected and gave me the... View Post

3 weeks ago

Yes, I have contacted them. View Post

Samsung pass on the freestyle

Posted by 3 weeks ago in Samsung Shop

Is it an options to have Samsung with only the freestyle and no Samsung phone? View Post

3 weeks ago

Samsung Pass stores password data within a secure section of samsung phones, not the app itself. Non... View Post

Fake Samsung promotional offer on Galaxy S series

Posted by 4 weeks ago in Samsung Shop

Samsung offers promotional discount for partners (such as Edenred) through a dedicated portal hosted by Samsung.For example, there is currently a... View Post

3 weeks ago

After 30 attempts within the weekend, checkout has worked at 23:45, 15 minutes before the end of the... View Post

Blue light card - email address invalid

Posted by 4 weeks ago in Samsung Shop

When I am logged into the blue light card website on my non-samsung laptop and click on a samsung deal link, I get redirected to a website (UK EPP)... View Post

3 weeks ago

In addition to this, the discounts on both are similar with similar deals, only the mode of access i... View Post

Samsung shop ! June offer

Posted by 4 weeks ago in Samsung Shop

Just seen this offer on the Samsung app shop June offer View Post

4 weeks ago

A fantastic star offer 🔥 100% full of support and goodies 👏 View Post

DPD

Posted by 4 weeks ago in Samsung Shop

How could Samsung send my delivery with such an ***** from DPD called Asgharali? View Post

4 weeks ago

So take it up with DPD if it is a general issue. Samsung, nor any other retailer, choose the individ... View Post

Curve Pay? Is it legit and who uses it?

Posted by a month ago in Samsung Shop

Wanted to set up Samsung Pay on my phone but it told me I needed to use Curve Pay instead to use Samsung Pay + (whatever that is). Does anyone... View Post

a month ago

Curve is also an app that people use when importing phones from abroad, especially China- as Google ... View Post

Samsung Shop

Unable to login to the Flex Lounge

How to Use Your Samsung Reward Points

Samsung flex completely broken

S25 Ultra no trade in on fild 7 why

Impossible to register for a promotion.

VERY unhappy with the delivery

A56 for £9 upfront with trade in doesn't work and can't purchase

Question about Galaxy S25 Ultra promotion – Galaxy Book 4

Error In Samsung Checkout

Unable to claim Watch7

Samsung mobile shop is a waste of time

Fallen quality of Samsung devices

A good money earner for Samsung!

What phone should be my next, I can't decide (I have a a15)

Unhelpful customer service - shocking process

Trade In Rejected-Samsung Sent Me the Wrong Watch

Samsung pass on the freestyle

Fake Samsung promotional offer on Galaxy S series

Blue light card - email address invalid

Samsung shop ! June offer

DPD

Curve Pay? Is it legit and who uses it?

Curve Pay? Is it legit and who uses it?

Product Not Delivered, Need your help

Birthday discount code (UK)

Order cancelled because I stack codes?!

Trade In Not Honoured - Deceived

Still waiting on S25U pre order...

Help

Order not showing in account.

S25 Terrible Delivery Delay

Samsung S25 Ultra Pre Order - Address Postcode Mismatch, what to do next?

Re: What phone should be my next, I can't decide (I have a a15)

Samsung mobile shop is a waste of time

A good money earner for Samsung!